Il Carretto Pizza

Lets begin.. Service: The Main Waitress Serving with Glasses was rather rude, lacking in customer service skills... Your menu says Pasta - and Sauce - I am not even sure what the pasta type is - why be rude about it? - Explain it on your menu or as a Waitress for people new to your establishment.. Every Time she came around it felt like a chore; like my very presence was a burden... I would have happily ordered more drinks, Food etc, but the service was so disinterested and rude - I simply decided I wasn't going to give any more money to the Business. The Pasta I got itself? Pretty average.... I feel I can genuinely cook the same Pasta at Home using premade ingredients for less Money... What $8 for a thing of Sauce and $5 for Pasta of my Choice + 30 Minutes Total Cooking it? I don't have to experience rude service doing this and my Main Meal isn't literally the same size as the 'Entre' Option my 9 Year old Neice got.. There was a younger Waitress - Long Dark Hair - She was always polite, patient and respectful - Give her a raise or acknowledge her worth.... She was wonderful and worth all the patience and respect in the world. 5 ***** to Her... Atmosphere: I walked in and was welcomed - nice - good step by Kitchen and Service Staff.... I took the seat we were at - and instantly loved all the Photos and Decor on the Wall - it felt like walking in on someones Nona/Nonos House and seeing all that history and unrepentant style - loved it.... But if your service is facing issues - the atmosphere is lost... Your business has been around a while - you obviously can do a lot to succeed and you have done it.... But you can do better if you want to expand your business beyond that... I wanted to go in to your Venue and tell my Friends 'This place is awesome we should go there for dinner once every XYZ' - But all I felt was - I want to leave.... YMMV but that is my view **ADDITION**I I also ate my Nephews Pizza - because he was unable to eat it (His issue not your Restaurants) - A Margarita with Salami... As Pizzas go (and I noticed most your customers get Pizzas) it was still very very average.. Whatever - People like different things and Margarita is not exactly 'adventurous' - but it was clearly not just the Pasta I am criticizing... It wasn't bad either... Just consider that however if you want to rest on your laurels What is noticable is the Business doesn't engage with negative reviews either... What we think is not important to them because they have a core client base that is loyal... So be it - Not great idea long term but you do you...

Great food. We went on a Saturday night, just after 7pm. The place was extremely busy and at capacity. The decor is dated and very culturally themed, however I suppose it reflects the family history. Food was of very high quality, however I think they must've been short staffed, because we had to wait quite some time. For a double front premises, at capacity, only 3 waitresses were assisting customers, taking orders, serving food and tidying up. They were quite literally run off their feet. Everyone there was very polite and the food did not disappoint. It was just so busy, there was not enough staff, and we had to draw their attention to place our orders.

If you live in Melbourne, you probably already know Il Carretto Pizza Restaurant and I can't tell you anything you don't already know. If you're visiting Melbourne, like we were, what a great find for genuine italian cuisine. The meals were promptly served and the attached pics speak for themselves. The food was great and the decor is interesting too. We highly recommend dropping in for a meal.

Pizza was good with its thin base. Steak was cooked to perfection and spaghetti marinara tasted marvellous. What else do you need from an Italian restaurant. However, it looked like a place from late 80s. I guess some people like the old furniture/decoration look. Service was excellent as the waiters were attentive as well as welcoming.

Terrible experience! One of the staff was lovely but the older lady was so so rude and speaking to us like we were children and treated us like we were stupid! Messed up our pizza twice and the pizza was so so dry and terrible (just go to dominos for pizza) Pastas came out average with the marinara tasting like sh*t and the last meal took and extra 15-20 minutes to come out so we all ate at seperate times. Never again

Very fresh seafood and decent amount of pipies/mussels, this marinara is so delicious, I will bring the family next time (girls night out tonight). The beautiful smell when I walked in was an assurance that the food would be right. Very tentative service, not too busy on a Friday night. Decor is very unique and the photo walls are a highlight. Surprised to find out the total amount paid included a surcharge (paid on credit card with the phone), would be better if I knew before hand as I had enough cash on me. Some girls found the chairs not too comfy, perhaps this is something the owner might wish to look into? Overall I thoroughly enjoyed the food and hospitality. Parking was easy as there are plenty on offer in the side street. A must visit restaurant for sure.